The hospitality industry's premier provider of credit card processing expertise.

Needs Analysis

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A Need Analysis is performed for a client that is interested in understanding the company’s current processor contract, pricing, services and reporting with the goal of re-negotiation or bid process.

During a Needs Analysis, the following reports are reviewed and analyzed:
  • Monthly Corporate Merchant Statements
  • Monthly Corporate Interchange Analysis Reports (may be contained in Merchant Statements)
  • Annual Corporate and Property Chargeback Analysis Reports
  • Property Merchant Statements for each property
  • Current Processor Service Agreement/Contract
These reports will reveal net effective pricing, report capability and chargeback exposure. A formal report will be generated from the above information, which will identify and quantify opportunities to reduce fees, improve operational procedures, reduce employee fraud risk, minimize chargebacks and enhance guest services based on the findings and recommendations.

 

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