- Operational
Review
The manner in which a hotel accepts and processes credit card transactions can have a direct impact on the effective discount rate as well as chargeback costs. An Operational Review audits the processes and procedures affecting the entire credit card transaction, including reservation, check-in, check-out and after-departure.
- Needs Analysis
Identifying the optimal operational procedures and
procedures will directly impact interchange and
chargeback performance, thereby minimizing credit
card fees. A Needs Analysis will also recommend
optimal processor fees and reporting requirements.
Historically, a Needs Analysis is the basis for a
request for proposal for processor services.
-
Request for Proposal Preparation
Understanding the products, services and pricing
offered by credit card processors is essential to
securing the most beneficial agreement for your
company. A Request for Proposal requires a processor
to identify their differential capabilities to your
company.
- Training
Seminars
Customized training sessions allow your company to
identify specific needs and to address those needs
in half-day or full-day classes geared to your
company's internal mandates.
- Retainer
Services
Ongoing analysis of monthly credit card statistics
identifies financial opportunities to reduce credit
card fees, chargebacks and employee fraud. If your
company does not have the staff to effectively
analyze processor reports, Retainer Services can
fill that need in a very cost effective way.
